Category Archives: Water Damage

Water Damage Restoration Peninsula Va

Water Damage Restoration Peninsula Va

Water Damage Restoration Peninsula

Water damage is a destructive force to your property. It continues to destroy a building long after the water is extracted if not properly cleaned up and repaired. Having a restoration professional drying the structure, removing all damaged materials and assessing all safety concerns including the electrical is important. You want your home restored correctly start to finish. You’ll also want a restoration company you can trust to do the work right the first time. Peerless sets the bar high for restoration services and has a team of experienced water damage experts on call 24/7. Whether it’s a broken pipe or flood water in your home you can depend on fast response from Peerless. When searching for water damage restoration peninsula look no further than Peerless for all your restoration needs.

Experienced in Restoration Services

Our water damage repair experts have seen just about every kind of water damage. Whether it’s a large commercial building or a residence we not only have experience but a great reputation for our restoration services. When it comes to water damage restoration peninsula Peerless takes restoration services to a whole new level of excellence. Our water damage restoration experts understand that there’s more than meets the eye when flooding occurs. From your walls to your foundation Peerless will assess your damage and make recommendations for your restoration with safety first in mind. There are many dangers that can occur due to flooding in your building so professional restoration services will help protect you from the unseen damage and possible molding later by using state-of-the-art equipment and technology. Our technicians will use any means necessary to ensure that all wet materials are dry.

Peerless Water Restoration Services

24 Emergency Response
Rapid Structural Drying
State-of-the-art extraction & drying equipment
Latest technology to find, dry moisture below surfaces
Preferred Insurance Vendor
Licensed and Certified

Customer Service is our Priority

For more information about Water Damage Restoration Peninsula Va call 757.847.6300

Flood Clean Up

Water Damage Restoration

Water Damage Repair


Water damage can occur in many ways. Whether it is a flood, rain, a leaky pipe, or a sewage back up, water can cause a lot of damage. However, not every incident is alike.  Every situation is unique. Therefore, Water Damage Restoration depends on the the amount and source of the damage.

Since Water damage is progressive,  restoration may only possible on items in the first 48 hours of damage. As a result, delaying mitigation greatly increases the extent of the damage. This delay can lead to a more costly reconstruction, repairs or even replacement.

In addition, allowing water to sit in a structure may increase health risks. Not only  is there a risk from exposure to contaminated water, but sitting water that can accelerate the growth mold and mildew.

The humidity in the affected area will increase in the presence of moisture.  If humidity inside the structure is not controlled, items that were not damaged from the original water source could be damaged as a result of absorbing moisture from the air. Structures that are not dried out quickly and properly can become a food source for mold growth.

Peerless Can Help !

Peerless professionals are experienced and kept abreast of the most current mitigation procedures. In our use of “Rapid Structural Drying” protocol, Peerless will your dry entire structure as quickly as possible. We use state-of-the-art equipment and technology.  Our Moisture Meters and Thermal Imaging Cameras are used to locate moisture that may not be visible. This Moisture may be hidden behind walls or cabinets. Our  IICRC Certified technicians will use any means necessary to ensure that all wet materials are dry.

In addition Peerless has been working with major insurance companies for decades.  Our trained staff will be able to make the recovery process a lot easier for you. Peerless is a preferred vendor with most major insurance carriers, so you can rest assured that a call to Peerless will make your claims process and recovery easier.

Count on Peerless to be the best choice in water damage repair, damage mitigation, decontamination, and construction.

Click to contact us for your Residential or Commercial restoration project today

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Storm Damage Recovery

Storm Damage Recovery

Storm Damage Recovery


Whether it is a fire, flood, earthquake, storm, or tropical cyclone, recovering and moving on from a disaster is a daunting task. Storm damage recovery may be overwhelming at times. How does someone pick up the pieces? Where do you even start? Here are some guidelines to help you get back on your feet.

Take Care of Yourself

Remember, you have just survived an extremely traumatic event. A little self-care is important to keep you performing at your best. Eat healthy foods, get plenty of rest, and exercise. A brisk walk can boost endorphins, reduces stress hormones, and help alleviate mild depression. Talk to someone. Don’t be afraid to ask for help from a friend or family member. Talking can often help ease the pain of a loss. Seeking the guidance of a counselor or clergy member can also help ease the emotional burden. There will be a lot to do, so set a manageable schedule. No one will get everything done in one day. Pace yourself.

Take Care of Your Family

Keep your family together. It’s a good idea to keep small children, pregnant women, and people with health problems away from flooded or damaged areas until cleanup is complete. Children will be scared and anxious following a disaster. Talk to them factually about what has happened and reassure them that you will take care of them. Try to return to as many normal activities as you can. Encourage your family to talk about their experience with friends and neighbors.

Don’t forget about your furry family. Pets also need to be considered during the storm recovery process. Companion animals are an important part of many families. Hopefully you were able to take your pet with you, but If you’ve had to leave your pet behind, contact the local animal control agency or the public or private shelter. These organizations will have information about rescue operations. They’ll also have information about shelter options for pets if animals are not allowed at your emergency shelter.

All animals are under extreme pressure following disasters and may react differently to people and surroundings, so be cautious when approaching them, and monitor them for signs of stress.

Take Care of Your Property

If your home has suffered damage, call your insurance agent to file a claim. Make safety the top priority. Never enter your property until you receive an all clear from local authorities. Rely on official information from the authorities. When entering your property, consider your safety. Examine the structure before you go in. Take note of damage and take pictures. Check for damage of the roof, walls, foundation, and overhangs. If there is any doubt to the structural integrity, DO NOT ENTER. Call a professional. Only enter when you are sure that structure seems safe. Make sure to turn off main power and gas supply before going in.

Walkways and other surfaces can become slippery and uneven , so use caution. Wear a mask if molds and other pollutants are a threat. Wear rubber boots and gloves. Take photos of any floodwater in your home and save any salvageable personal property. Make a list of damaged or lost items and include their purchase date and value with receipts if you have them. Place this information with your prior inventories and save for insurance purposes. Some damaged items may require disposal, so take and keep photographs of these items. Keep power off until an electrician has inspected your system for safety. Boil water for drinking and food preparation until authorities tell you that your water supply is safe.

Most major storms require professional mitigation. Your insurance agent or adjuster can recommend a contractor or you can find one yourself. Remember before choosing a contractor, do your homework and make sure they are a reputable company.

To check on a contractor:

  • Confirm proof of insurance
  • Ask for references
  • Get a contract
  • Obtain any guarantees in writing
  • Keep a copy of the final signed contract
  • Don’t sign off before the job is finished

National Disaster Declarations 

If your area is declared a national disaster, you may qualify for financial aid. You are
encouraged to apply for FEMA assistance or aid, regardless of the extent of the disaster
you experienced.
People who suffered damages from the storms are eligible for assistance through
various programs offered by FEMA. If you are a renter, you may be eligible for a grant
from FEMA to cover Short term rent assistance at a new location. The process involved
in applying for FEMA may seem time-consuming. However, you may be missing an
important source of financial assistance if you fail to take advantage of this opportunity.
When you apply, please have the following information available:

  1. Social Security number
  2. Current and pre-disaster address
  3. Telephone numbers where you can be contacted
  4. Insurance InformationTotal household income
  5. A routing and account number from your bank (only necessary if you want to have disaster assistance funds transferred directly)

Call the FEMA Helpline or check online if you need additional help or have questions.
You can also learn the status of an application, additional services, or the location of
specific services.

Application Line 1-800-621-FEMA (3362)
TTY # . . . . . . . . .1-800-462-7585
You can also apply online at


Remember no matter what happens Peerless is here to help.
If you are still recovering from storm damage and a looking for a reputable contractor call Peerless.
frozen pipes

Frozen Pipes


Winter is not over yet and when temperatures dip below freezing for several days there is a chance of frozen pipes. Frozen pipes are not just inconvenient due to lack of water service. They can lead to terrible leaks and even burst pipes once the water thaws. The best way to avoid the problems of frozen pipes is  prevention.  Here are some great tips to help prevent frozen pipes.

  1. Remove, drain, and store hoses used outdoors.
  2. Close inside valves supplying outdoor hoses. Once the indoor valve is off, keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  3. Insulate any pipes that may be in unheated areas of your home.
  4. Keep garage doors closed.
  5. Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  6. Let the cold water drip from the faucet served by exposed pipes.
  7. Keep the thermostat set to the same temperature both during the day and at night.
  8. Check your faucets for water flow and pressure before you go to sleep and again when you wake up
  9. Set interior temperature to at least 60° F, even if the house is vacant.
  10. Learn the location of the main water valve to the house as well as the valve to the water heater. Make sure you have the proper tools and know how to cut off the water supply in case of a burst pipe.

Even after taking these measures and you turn on a faucet and nothing or only a trickle comes out, you may have frozen pipes. Here are some measures you can take.

  1. Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  2. Apply heat to the frozen section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device. Do not use any electric devices around any leaking pipes or around standing water.
  3. Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.
  4. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe, call a licensed plumber.

If despite all your best efforts, a pipe bursts:

  1. Shut off water at the main valve.
  2. If the break is in a hot water pipe, the valve on top of the water heater should be closed.
  3. Call a plumber. Keep an emergency number nearby for quick access.
  4. Call Peerless! Peerless Restoration is licensed, insurance, and certified in Water Damage Restoration. We specialize in Water Extraction and Water Damage Repair. We have 24-hour emergency service and are preferred vendors of most insurance companies.

We hope that you make it through the winter without incident. However, if temperatures drop and your precautions fail to prevent water leaks or water pipe ruptures Peerless is there for you.


Restoring more than Property…. Restoring Life and Memories.

Click to contact Peerless now for any water extraction or Damage Today

water damage repair virginia beach

How the source of water damage determines it’s impact.

Not all leaks are created equal. In fact, when water ends up in the wrong place through a leak, a backup, or a storm, where the water comes from determines the remedy. Water damages are actually given categories. The method and extent of restoration needed depends on the category of your water damage.

Water, under the IICRC’s S-500 Standard and Reference Guide for Professional Water Damage Restoration, has been broken off into three categories. These categories are based upon the level of contamination present, or assumed to be present, in the source water.

Category One Water – Refers to a source of water that does not pose substantial threat to humans and classified as “Clean Water”. Examples are broken water supply lines, tub or sink overflows or appliance malfunctions that involves water supply lines.

Category Two Water – Refers to a source of water that contains a significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when consumed or even exposed to. Known as “Grey Water”. This type carries microorganisms and nutrients of microorganisms. Examples are toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure and water discharge from dishwashers or washing machines.

Category Three Water – Known as “Black Water” and is grossly unsanitary. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Type 3 category is a contaminated water source that affects the indoor environment. This category includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and or have remained stagnant may be re classified as Category 3 Water. A toilet back flow that originates from beyond the toilet trap is considered black water contamination regardless of visible content or color.

So when mitigating water damage, the source of the damage and amount of contamination determines the extent to which parts of the content and structure can be cleaned restored, or must be removed for sanitation and safety.
Remember when facing a water incident, your health and safety should be your primary concern. In the event of a category one water loss, stay out of standing water and be careful of slipping and falling or electrical connections. Only attempt any mitigation yourself if you can do so safely.
When dealing with Category 2 or 3 water damage stay out of the water. It is not safe. Professional services may be required.
Peerless is here to help in case of any water issues you may have, regardless of the category.

Click to contact Perless now for any Water Damage Mitigation or Repairs today

hurricane preparation

Summer Storm Season is Almost Here


Summer brings about plenty of fun in the sun. After the past harsh winter we are all looking forward to picnics, camping, and backyard parties. However these months can produce severe weather as well. The warm tropical winds can produce many atmospheric disturbances such as thunderstorms, tornadoes, and a hurricane.

June 1st is the official start of the Atlantic Hurricane Season. So in addition to planning fun activities to enjoy in the summer heat, we should all be preparing our homes and businesses for the worst that Mother Nature can bring.

Severe summer storms can strike at any moment anywhere in the U.S., so it’s important for all home and business owners to develop an emergency plan now, before the next big storm hits. Here are a few tips to help people protect their homes, belongings and families during severe weather events.

  • Establish an emergency storm plan and hurricane preparation – Involve the entire family or staff in your emergency plan, which should include details about the safest room in the building during severe weather, evacuation routes, and a predetermined meeting place in case someone gets separated during an evacuation.


  • Create a storm kit for your home or business and keep it replenished all summer long.


  •  To start a kit, get a plastic bucket or backpack and fill it with emergency supplies-water, first aid kit, flashlights and extra batteries, a radio, nonperishable food and cash. In addition, scan all of your important paperwork, like financial documents, insurance papers and birth certificates, and save them to a USB drive or CD. Once your storm kit is assembled, store it in a secure location in where it can be accessed.


  • Stay informed – During the summer, stay tuned to local weather forecasters when threatening weather is on the horizon and follow directions provided by local emergency officials to help keep your family and your home as secure as possible. Invest in a weather radio that alerts you and your family of potentially dangerous weather in your area. This is especially important when severe weather strikes in the middle of the night.


  • Consider emergency backup power – During Superstorm Sandy, more than 8 million homes lost power up and down the East Coast and in states as far west as Michigan. Power lines are easily damaged by high winds, heavy rains and even lightning. A permanent standby generator is often viewed as the best option for homeowners to maintain power during and after severe weather, because it provides automatic, whole-home power during extended outages.



Remember that if your home or business is damaged, Peerless offers 24/7 emergency tarping and board up services.  Peerless is insurance approved and can also provide complete damage mitigation and full reconstruction.


Emergency Supply Kit

  • Flashlight and extra batteries
  • Portable, battery operated radio
  • First aid kit/manual and essential medicines
  • Cash, Cell Phone (fully charged)
  • Bottled Water ( minimum 3 gallons per person)
  • Toiletries and personal hygiene products
  • Canned Food and non-electric can opener
  • Bedding
  • Sleeping Bags
  • Protective clothing
    • Rain wear
  • Items for you pets:
    • Food
    • Water
    • Carriers
    • Leashes
    • Litter
    • Blankets
    • Collars with id tags
residential Carpet Cleaning

Don’t Replace. Repair !

So Don’t Replace. Repair!

Carpet is wonderful. Today’s modern carpet adds warmth and comfort to any interior. It adds beauty and style, reduces noise, and can even softens slips and falls. A well maintained carpet can last years and look beautiful.

Most people know that regular vacuuming and an annual steam cleaning are ways to keep your carpet looking good. However sometimes that is not enough.

Over time your carpet can become loose and wrinkled. This is not only unsightly, but can be dangerous by creating a trip hazard in your home.  Tighten up your flooring by getting it stretched. Professional carpet technicians can actually stretch, trim, and reattach  your carpet so that it is as tight and firm as the day it was installed.

Carpet Professionals are ace at handling stains.  Pre-treating, enzymatic cleaners, and a multiple array of chemicals are available to remove anything from Kool-aid to Pet Stains from your cherished floor coverings. Difficult stains can be handled with full decontamination.

If you have had pet stain issues, you may be able to save your carpet with a full pet decontamination. The key to removing stubborn odors is getting underneath. Sealing the subfloor, replacing the carpet padding, and then following up with a steam clean and enzyme treatment might enable you to save that carpet and breath easy again,

Sometimes though stains are not removable. Spills of Bleach or burns cannot come out with a chemical treatment. It may seem that an entire room full of carpet might need to be replaced because of one small area.

This need not be the case. Sometimes a bonded insert can repair the blemish and save a lot of time and money.

  • First you must have a piece of carpet from an innocuous area, such as a closet or utility room, that is identical to the damaged carpet, and can be cutout and used to repair the damaged area.
  • Then a skilled carpet repair technician will go to the damaged area, separate the fibers, and cut out the piece of damaged carpet.
  • An identical piece will be fashioned from our  remnant.
  • Using a high tech heat bonding process the carpet technician will replace the damaged piece.
  • Finally the  the donor carpet with a similar remnant.

This method produces and imperceptible repair that allows you to keep your current carpet for many more years to come.

Don’t Replace. Repair !
Before even considering replacing your carpet, consider having Peerless do a thorough cleaning and some repairs. It may just save money and the life of your carpet.

checking for water damage

Checking for Water Damage

If you have an obvious leak,  flood, or sewage back-up  there is no question that your home or business may have been affected by water damage. However in some cases, checking for water damage may not be that simple. Some quick inspections around your home or business can help you either prevent or reduce damage.

First of all, when checking for water damage examine all accessible pipes, faucets, seals, and fittings. It is especially important to look under sinks, toilets, or in cabinets. Home appliances such as your washing machine, refrigerator, even your air conditioner are also common causes of leaks. When hoses age and begin to crack, or condensation begins to build, these useful machines can cause a lot of damage. The pipes in your crawl space, basement, and attic can also present an issue. Try to make a point of inspecting them several times a year. Your clues may not just be visible dripping. Look for wetness or damp musty smells. This can all indicate a water leak.

There may be clues around your home as well. Look closely for signs of discoloration and cracks. Look up! If you see dark spots or cracks in the ceiling, further investigation is needed. Dark spots or cracks on walls may indicate a leak inside the wall.

Also pay attention to your floors. Discoloration or dampness in carpets, buckling of hardwood floors, and the feeling of weak spots in the floor can indicate a slow-leak or possibly issues in the crawl space or basement. Even if the area is not damp currently discoloration, dark spots, buckling, and weakness can all be an indicators of chronic problems.

Your roof and attic can also reveal water issues. If you can, climb onto your roof and examine it yourself. If you notice holes, discoloration of the shingles, missing shingles or feel”soft spots” in the roof, this might indicate that your roof is not keeping the rain out. If you cannot examine the roof yourself, many companies will offer roof evaluations and inspections. You may also get an indication of roof issues from the attic. Is the attic damp and musty? Can you see any pools of moisture? Are there dark spots on the ceiling? You may have a leak and potential water damage.

If you suspect that you may have water damage, call Peerless ! We will be happy to thoroughly evaluate your situation.

Click to contact us for your Water Damage Evaluation Today

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Why You Should Never Use Bleach to Kill Mold

Why You Should Never Use Bleach to Kill Mold

Why You Should Never Use Bleach to Kill Mold

When we are faced with issues of mold growing in our homes or businesses, it can be daunting. However, you don’t be have to be discouraged or alarmed. Molds and Mildews are a part of the natural biology of the planet and can be managed with a little knowledge and care.

First of all, the mold that you see on the surface is not the whole organism. Molds and mildews can be present much deeper into the object. You only see what is on the surface. In addition, we are constantly surrounded by mold spores. They are everywhere and can often quickly and easily reinfect an area that has not been properly abated. That is why simply wiping mold off does not work.

So what do you do? We all know the lesson. Our Mom’s taught us that using Bleach was the best way to kill mold, but I hate to say it…Mom may have been wrong.

To make bleach, a direct electrical current is sent through a sodium chloride solution (table salt and water). This basically “splits” the atoms leaving chlorine and a caustic soda. Both chlorine and this caustic soda (lye) are extremely dangerous. These two chemicals react together to create what we know as bleach, or Sodium Hypochlorite.

Bleach is a heavily corrosive material capable of irritating the eyes, skin, and the respiratory tract often by simply inhaling the gases it emits. This inhalation has been noted to deteriorate the lungs and esophagus lining in addition to the scarring the respiratory tract. These side effects may not occur to a visibly notable extent with each exposure to bleach, but the chemicals impact is never favorable, especially over a long period of time.

This terribly corrosive material, when applied to organic material will begin to damage it. The burning and slimy feeling one gets when accidentally touching bleach is the corrosive material reacting to the fats and oils in the skin, breaking it down. Luckily, most skin can repair it self. The materials in your home or business cannot.

Furthermore, the household bleach that is sold at the grocery store in not 100% bleach. It is a solution of bleach and water. Pure Bleach would be way too caustic and dangerous for household use. The typical Bleach bought at retail is anywhere from 5% to 8% Sodium Hypochlorite. The rest is water. In addition, bleach rapidly reacts with anything it can possibly oxidize. It also spontaneously decomposes, particularly in the presence of light. Once it reacts, the by-products are sodium, oxygen, in addition to  whatever was oxidized, and water.

So when a household bleach is used to kill surface mold on most objects, only the surface is affected, the object may be damaged, and you are left with mostly water. Since water is the number one contributor to mold growth, this very wet organic object that you were trying to clean, is now primed for more mold.

In conclusion, using household bleach to remove mold may be dangerous to those people and animals in proximity of the process. It may actually damage the surface you are trying to clean. Most of all it may not only fail in fixing the problem, it may make it worse by adding more water and contributing to additional mold growth.

The best practice is to contact a professional.

Click to contact us for your Residential or Commercial Mold Remediation Project Today